Amazon review intelligence
Aceintel monitors your Amazon reviews continuously, surfaces emerging issues by product and aspect, and sends your team a plain-English brief every week.
30 min
Setup to first insight
5
Marketplaces supported
Weekly
AI brief cadence
Real-time
Alert detection
The problem
A product sits at 4.3 stars. Over six weeks, 40 reviews mention the same issue — the inner seal arrives broken. Nobody notices. By week seven the rating is 3.9 and the BSR has dropped 600 positions.
The brand manager finds out when the client calls asking why sales are down. The fix takes two weeks and costs $15k in recovered ad spend.
This happens to 1 in 3 actively-selling ASINs every quarter. Most brands find out too late.
Issue detected — packaging
34 reviews this week mention damaged seals on arrival. Sentiment on packaging dropped from +0.71 to +0.18. Likely a fulfillment issue, not a product defect.
B09XXFK2 · 7 days ago
Watch — competitor weakness
Competitor ASIN B07MNPQ3 showing rising complaints about battery life (-0.42 this month). Potential messaging opportunity.
Competitive · 3 days ago
Positive — effectiveness trend
Effectiveness sentiment up 18 points over 30 days following formula change. 22 reviews specifically mention improved results.
B08LQRS7 · 1 day ago
Example alerts from the Aceintel dashboard
How it works
Paste in your product ASINs and competitor ASINs. Assign categories. We handle the rest — no setup, no API keys to manage.
Continuous monitoring across every review, every aspect, every week. NLP runs automatically. Trends are computed. Alerts fire the moment something shifts.
A plain-English weekly summary, ready to share with your team or drop into a client report. Plus instant alerts when something needs attention now.
What you get
A summary of what customers said this week, written in plain English. Ready to share with your team or paste into a client report. No charts to interpret, no exports to run.
Know exactly which part of your product customers love or hate — packaging, effectiveness, battery life — not just an overall star rating. Tracked over 30, 60, and 90-day windows.
When sentiment on any aspect shifts meaningfully, you hear about it before it shows up in your sales data. Each alert includes a plain-English explanation of what likely caused it.
See how your products compare to competitors on every dimension customers talk about. Spot their weaknesses before they fix them.
For agencies
Aceintel gives agencies a client retention weapon. Every week, your clients receive a branded brief showing exactly what's happening across their entire portfolio — written in plain English, under your agency's name.
When ad performance plateaus, the brief keeps clients engaged. When a product issue emerges, you catch it first. That's the difference between a 6-month client and a 3-year one.
Talk to us about agency pricing →"We caught a packaging issue for a client 3 weeks before their rating dropped. Showed up in the weekly brief. Client said it was the most valuable thing we'd ever sent them."
Amazon agency, 40+ client accounts
White-label
Reports under your brand
Unlimited
Client accounts
500
ASINs on Agency plan
API
Access on Enterprise
Pricing
Every plan includes continuous monitoring, weekly AI briefs, instant alerts, and competitive tracking.
Start with one free ASIN. No credit card required. See your own review data in the dashboard in under 5 minutes.
Start monitoring free1 ASIN free forever · No credit card · Cancel anytime